ThAliPe

This Privacy Policy explains how LEEYET TECHNO HUB LLP ("we", "us", "our") collects, uses, and protects your information when you use ThAliPe and related services (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

1.1 Information you provide

Name, mobile number, email address
Restaurant / company name and address
Company code and other account setup details
Billing information (for example, GSTIN, invoice details)
Any data you enter into the system (sales, outlets, staff, etc.)

1.2 Automatically collected information

Log data (IP address, browser type, OS, pages visited, timestamps)
Device information and approximate location (country/region)
Usage data about how you interact with features in the Service

1.3 Payment information

Payments are processed through third-party gateways (for example, Razorpay). We do not store your full card details. We may receive limited payment metadata (such as transaction ID, status, and masked card details) for invoicing and reconciliation.

2. How We Use Your Information

We use your information to:

Create and manage your ThAliPe account
Provide and maintain the Service (billing, reports, outlet management, etc.)
Communicate with you about your account, subscriptions, and updates
Improve and optimize the Service based on usage patterns
Provide customer support and resolve issues
Comply with legal obligations (for example, accounting, tax, fraud prevention)

We do not sell your personal data.

3. Legal Basis

Where data protection law applies, we rely on:

Performance of a contract (to provide the Service you signed up for)
Legitimate interests (to maintain and improve the Service, prevent abuse)
Your consent (for specific communications or marketing, where required)
Compliance with legal obligations

4. Data Sharing

We may share your data with:

Service providers who help us run the Service (hosting, email, analytics, payment processing) under appropriate confidentiality and data-protection agreements.
Authorities or regulators where required by law or to protect our rights, users, or the public.
Business partners or affiliates only as necessary to provide specific features you opt into.

We do not rent or sell personal data to third parties for their own marketing purposes.

5. Data Retention

We retain your information for as long as your account is active and as reasonably necessary to provide the Service. We may also retain certain information to meet legal, tax, and accounting requirements or to resolve disputes.

You may request deletion of your account data (subject to legal and contractual obligations) by contacting us.

6. Data Security

We use reasonable technical and organizational measures to protect your data, including encrypted connections (HTTPS), access controls, and regular monitoring. However, no system is completely secure; you should also protect your account by using a strong password and keeping it confidential.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of certain data
Object to or restrict certain types of processing
Export your data in a portable format, where technically feasible

To exercise these rights, contact us at support@thalipe.com. We may need to verify your identity before acting on your request.

8. International Transfers

Your data may be processed on servers located in India or other countries. By using the Service, you consent to the transfer of your information to these locations, which may have different data-protection laws than your home country.

9. Cookies & Tracking

We may use cookies and similar technologies to maintain your login session, remember preferences, and analyze usage to improve the Service. You can control cookies through your browser settings, but disabling essential cookies may affect functionality.

10. Children’s Privacy

The Service is intended for businesses and is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with data, contact us and we will take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above. Significant changes may be communicated via email or in-app notifications.

12. Contact Us

For questions or concerns about this Privacy Policy, please contact:
LEEYET TECHNO HUB LLP
Email: support@thalipe.com